Refund policy
Arno Beaumont — Final-Sale Policy & Refund Assurance
All sales are final
Every Arno Beaumont piece is built, inspected, and packed to order. We therefore do not accept change-of-mind returns or exchanges.
When we will refund you
| Situation | What we do |
|---|---|
| Arrives damaged | Issue full refund or ship a replacement—your choice. |
| Manufacturing defect within 24 months | Repair, replace, or refund in full if repair isn’t possible. |
| Wrong item shipped | Express-ship the correct model and cover return postage of the incorrect one. |
| Limited-edition item can’t be replaced | Immediate full refund. |
How to request a refund
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Email support@arnobeaumont.com within 48 hours of delivery (for transit damage) or as soon as you discover a defect.
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Include order number, clear photos/video, and a brief description.
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Our team responds within one business day with next steps and, if applicable, a prepaid return label.
Packages sent back without prior approval will be refused.
24-Month Mechanical Warranty
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Covers movement faults, hands, dial, and any manufacturing defect.
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Excludes normal wear, strap aging, water damage due to misuse, or third-party modifications.
If the fault is covered, we’ll repair or replace. If neither is possible, you receive a full refund.
Refund timing
Approved refunds are processed to your original payment method within 7–10 business days. Bank or card-issuer processing times may add a few days.
If you haven’t seen the credit after 15 business days, email finance@arnobeaumont.com and we’ll sort it immediately.
Questions?
Our support team answers 7 days a week at support@arnobeaumont.com.